Quality & feedback
Learner and employer feedback, from campaigns to trends.
Manage feedback campaigns and turn individual responses into a clearer view of the provision. Question Trends helps quality teams compare the same question over time, with programme and audience filters and protection for anonymous feedback.
What you can do with AiVII Feedback & surveys
Quality leads and provider leaders reviewing learner, employer and staff experience.
Campaign management
Organise surveys and feedback campaigns with their questions, audience and reporting in the Feedback module.
Question Trends
Compare responses to the same question across campaigns, by month or quarter, to examine change over time.
Programme and audience views
Focus analysis on a programme or on learner, employer or staff responses rather than relying only on an overall average.
Anonymous response protection
Small anonymous groups are protected in trend views, so a filtered result does not expose an individual's answer.
How the workflow fits together
Plan the campaign
Choose the questions and intended audience. Review available delivery channels and contact preferences before sending.
Review the responses
Use campaign reporting to understand the feedback received and the relevant programme or audience context.
Compare and act
Follow recurring questions in Question Trends and use the findings to inform quality improvement discussions.
Plan the right scope for your organisation
Availability depends on your selected modules, connected data and user permissions. We will confirm the relevant workflow and implementation scope during your demo and proposal.
Review tiers and pricing →Frequently asked questions
- Can we compare feedback across campaigns?
- Question Trends compares answers to the same question across campaigns. Month and quarter views, programme filters and audience filters help teams review the pattern.
- Can we analyse learner and employer feedback separately?
- Yes. The audience filter includes learner, employer and staff responses, alongside the combined view.
- Which survey delivery channels can we use?
- Delivery depends on the channels configured for your organisation and the recipient's contact preferences. Confirm the intended channel and audience when planning a campaign.
Related capabilities
Explore Feedback & surveys with us
Bring the workflow you want to improve. We will show the relevant capability and discuss the data, people and implementation needed.
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